5. Who will assist me if the device encounters an issue?

The MeshChain AI technical support team will assist.

• Support functions:

The MeshChain AI technical team (part of BlockNet Technology) is the first contact point for troubleshooting. They assist with installation, configuration, performance, and technical errors.

• How to contact support:

- Support email: Use the customer support email provided during registration or found in the user guide.

- Online support portal: If MeshChain AI has an online portal, submit a ticket through it.

• Additional troubleshooting tips:

- Restart the MeshNode: Sometimes, restarting the device resolves minor issues.